What is a Property Information Pack?
A Property Information Pack (PIP) is a structured digital document — generated automatically as a shareable PDF — that compiles the key facts a buyer needs to assess your property before making an offer. It's yours to keep, download, and share whenever and with whoever you choose: email it to an interested buyer, attach it to your listing, or send it via WhatsApp before a viewing.
No printing required, no waiting — it's ready the moment your listing goes live.
A Propeo Property Information Pack covers:
Property basics
- Property type (detached, semi-detached, terraced, flat, bungalow)
- Tenure (freehold, leasehold, or commonhold)
- Number of bedrooms and bathrooms
- Council tax band
- Asking price
Energy and environment
- EPC rating and certificate reference number
- Heating system type and fuel (gas, oil, heat pump, electric)
- Electricity supply type
- Water supply (mains or private)
- Drainage (mains, private, or combined)
- Flood risk zone (from Environment Agency data)
- Coastal erosion risk where applicable
- Physical attributes
Building materials and construction type
- Roof type and material
- Broadband type and estimated speed (ultrafast, superfast, standard)
- Mobile signal availability by network
Access and outdoor space
- Parking arrangements (allocated, off-street, on-street, garage)
- Garden type (private, communal, none)
- Any access restrictions or shared driveway arrangements
Rights, restrictions, and legal
- Listed building status (Grade I, Grade II*, Grade II)
- Conservation area designation
- Any known public or private rights of way
- Any known planning permissions, restrictions, or covenants
- Boundary responsibilities (where known)
- Japanese knotweed on or adjacent to the property
Leasehold specific (where applicable)
- Lease length remaining
- Annual ground rent and any review clauses
- Annual service charge and most recent accounts
- Managing agent details
- Building safety status (for flats in buildings over 11 metres)
- Cladding system details where relevant
- Seller verification
- Stripe Identity verification status
- Seller ID confirmed
This information does not replace legal searches or a survey — those happen later, once an offer is agreed. But it answers the questions a buyer typically asks before they arrange a viewing, and it reduces the likelihood of a sale falling through because of a basic information gap.
Why this matters for private sellers
Around one in three property transactions in the UK falls through before completion. The government's consultation notes that the home buying and selling process takes an average of 120 days to complete once an offer has been accepted — 60% longer than in 2007 — and that around 1 in 3 transactions fail, costing buyers and sellers around £400 million per year. A key reason for these inefficiencies is that significant problems only emerge after an offer has been accepted.
A Property Information Pack reduces the risk of those late discoveries. A buyer who has reviewed the pack before viewing the property has already processed the basic facts — tenure, council tax, EPC, flood risk — and has come to the viewing with realistic expectations. That buyer is more likely to proceed to offer, and less likely to withdraw after a survey.
For a private seller — who does not have an agent managing the fall-through conversation — a reduction in fall-through risk is particularly valuable.
What the government's reform consultation proposed
The government's home buying and selling reform consultation, launched in October 2025 by MHCLG, proposes requiring a standardised sales pack of upfront information before a property is listed. The proposed pack content potentially includes tenure, council tax band, EPC, property type, title information and seller ID, leasehold terms, building safety data, standard searches, a property condition assessment, and flood risk. The government has published a reform roadmap with mandatory sales-pack legislation slated for when parliamentary time permits — a phased plan to 2027–2028 and beyond.
The government estimates that first-time buyers would experience average net savings of £710 and home movers would save £400 per transaction if material information reform proceeds as proposed — and that final sellers would face average net costs of £310, offset by greater certainty of a successful transaction.
The current legal basis for upfront information disclosure is the Digital Markets, Competition and Consumers Act 2024 (DMCC Act), which came into force in April 2025. It prohibits misleading omissions in consumer transactions — meaning sellers have a legal duty to disclose material information now, not when mandatory packs arrive. Propeo's pack is structured around this existing obligation.
How Propeo's approach differs from standard listing
A typical property listing in 2026 — whether agent-led or private — contains: photographs, a written description, asking price, number of bedrooms, and sometimes an EPC rating. That is the information a buyer needs to decide whether to click through. It does not tell them what they need to know before making an offer.
A Propeo listing page includes all of that, plus the Property Information Pack — accessible to any buyer who views the listing. This means:
- Buyers come to viewings better informed and more motivated
- Sellers field fewer basic questions during viewings and enquiries
- The period between offer accepted and exchange is shorter, because the basic information has already been provided
- The listing signals to buyers and their solicitors that the seller has prepared properly
That signal matters. A buyer who sees a Property Information Pack on a private listing knows they are dealing with a seller who has taken their sale seriously.
What Propeo's compliance approach means for the market
The UK private sale market has historically been perceived as less reliable than an agent-led sale — not because of any legal difference, but because of the absence of standardised information and trust signals.
Propeo addresses this directly. Stripe Identity verification confirms the seller is who they say they are. The Property Information Pack provides the information buyers need. The pricing is transparent. The listing is structured to professional standards.
Private selling in 2026 should not look like a compromise. With Propeo, it does not.
Propeo's Property Information Pack is included with every £149 listing — because buyers deserve to know what they're looking at, and sellers deserve a sale that doesn't fall through at the last minute.
